Remember to provide as many details as possible. The more detailed your question is, the easier it will be for our expert to provide an answer. Before answering your question, we need you to fill in the following form carefully. If you are asking a question on behalf of someone else, please complete the form with their details. Fields marked * are mandatory.
All questions will receive an email response within 3 working days (excluding weekends and public holidays) that fall into one of three categories:
- a response from our expert
- a referral to an answer already on the site
- we're unable to answer the question and suggest that you discuss the issue with your own optometrist.